Privacy at OPGI
Four Ways Original Parts Group Incorporated Protects Your Privacy
- All credit card information is encrypted.
- Customer information is never shared with anyone.
- The Verisign and BBB guidelines for online security and customer privacy are strictly followed.
- We remove customers from the OPGI.COM mailing list immediately upon request.
Original Parts Group Incorporated Privacy Notice
This privacy notice discloses the privacy practices for Original Parts Group Incorporated or opgi.com. This privacy notice applies solely to information collected by the opgi.com web site. It will notify you of the following:
What personally identifiable information is collected from you through the opgi.com web site, how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Original Parts Group Incorporated is the sole owner of the information collected on this site. Original Parts Group Incorporated only has access to and collects information that you voluntarily give us via email or other direct contact from you. Original Parts Group Incorporated or opgi.com does not sell or rent this information to anyone.
Original Parts Group Incorporated will use your information to respond to you, regarding the reason you contacted us. Original Parts Group Incorporated will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, Original Parts Group Incorporated may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Original Parts Group uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned after one hour of inactivity/lack of purchase. Once the timer has expired, an SMS message will be sent as a reminder.
You may opt out of any future contacts from us at any time by filling out our Privacy Data Request Form.
- See what data Original Parts Group Incorporated has about you, if any.
- Change/correct any data Original Parts Group Incorporated has about you.
- Have us delete any data Original Parts Group Incorporated has about you.
- Express any concern you have about our use of your data.
Security
Original Parts Group Incorporated take precautions to protect your information. When you submit sensitive information via the opgi.com website, your information is protected both online and offline.
Wherever Original Parts Group Incorporated or opgi.com collects sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While opgi.com uses encryption to protect sensitive information transmitted online, Original Parts Group Incorporated or opgi.com also protects your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which Original Parts Group Incorporated or opgi.com stores personally identifiable information are kept in a secure environment.
California Consumer Privacy Act
CCPA
Our Privacy Policy describes the personal information that we collect, the sources from which we collect it, the purposes for which we use it, the limited circumstances under which we share personal information, and with whom we share it. Please see additional disclosures are required by the California Consumer Privacy Act.
Use of Third-Party Services
Trusted Third-Party Services
We partner with trusted third-party service providers to enhance your experience, gather feedback, provide support, and deliver relevant marketing. These providers may collect or receive information when you interact with our website, complete a transaction, or communicate with us.
Yotpo (Product Reviews & User-Generated Content)
We use Yotpo to collect and display customer reviews, ratings, and user-submitted photos or comments. Yotpo may collect your name, email, and the content of your review.
View Yotpo's Privacy Policy
Listrak (Email & SMS Marketing)
We use Listrak to manage our marketing emails and text messages. Listrak may collect your contact details, browsing and purchase behavior, and your interactions with our campaigns.
View Listrak's Privacy Policy
Bizrate Insights (Post-Purchase Surveys)
After you make a purchase, you may receive a request to complete a customer satisfaction survey via Bizrate Insights. Information such as your order details, email, and responses may be collected.
View Bizrate's Privacy Policy
Zendesk (Live Chat & Customer Support)
We use Zendesk to offer customer support through live chat and email ticketing. Zendesk may collect your name, email address, IP address, and chat content.
View Zendesk's Privacy Policy
Meta Pixel (Facebook Pixel)
We use Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertising across Meta platforms (such as Facebook and Instagram). Meta Pixel may collect information about your interactions with our website, such as pages visited or actions taken, and associate it with your Facebook or Instagram profile.
View Meta's Privacy Policy
Affirm (Financing at Checkout)
If you choose to pay with Affirm, you will be redirected to Affirm's platform to complete your financing application. Affirm may collect personal and financial information such as your name, email, address, date of birth, and payment details to determine eligibility and manage your loan.
View Affirm's Privacy Policy
General Note on Third-Party Data Use
We only work with providers that adhere to strong data protection practices and comply with applicable privacy regulations. However, we do not control the data practices of these third parties. Please review their respective privacy policies for details on how they collect, use, and safeguard your information.
Use of Google Analytics 4 (GA4)
We use Google Analytics 4 (GA4) to help us understand how visitors interact with our website. GA4 collects information such as how often users visit the site, what pages they view, their interactions with site content, and how they arrived at our site. This data helps us improve user experience and optimize our digital services.
GA4 uses event-based tracking and includes features such as cross-platform measurement and machine learning-driven insights. We may use Google Signals, which enables cross-device tracking and remarketing features when users are signed into their Google accounts and have consented to ad personalization.
We may also use GA4's User-ID feature to associate data across multiple sessions and devices, providing us with a more holistic understanding of how our registered users interact with the site over time. If applicable, session data from unauthenticated visits may be linked with authenticated visits to improve our understanding of user behavior.
We do not transmit personally identifiable information (PII) to GA4, and we adhere to Google's policies prohibiting the transmission of such data.
For more information about how Google collects and processes data, please visit: How Google uses data when you use our partners' sites or apps.
To opt out of Google Analytics tracking across all websites, you may install the Google Analytics Opt-Out Browser Add-on.
If you prefer to opt out of interest-based advertising or online behavioral tracking more broadly, you can do so through the Digital Advertising Alliance's opt-out tool.
Data Requests
If you feel that Original Parts Group Incorporated is not abiding by this privacy policy, you should contact us immediately through our Privacy Data Request Form.
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